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Screenshot of Dialpads built in contact center analytics dashboard
Screenshot of Dialpad’s analytics dashboard featuring predictive AI-powered CSAT insights
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Dialpad Ai not only transcribes calls in real time, it can also analyze the sentiment of calls as they're happening.
Screenshot of Dialpad-s AI-powered post-call summary with transcript and recording