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Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpads AI powered post call summary with transcript and recording
Screenshot of Dialpad Ai Scorecard showing which part of the call an agent met the criteria
Screenshot of Dialpads built in contact center analytics dashboard
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends