Dialpad LogoDialpad Logo Icon
BLOG
Share

Back to Blogs

Call center outsourcing: Everything you need to know

Jen Jackson headshot
Jen Jackson

VP of Customer Experience

13 Call center outsourcing header

Tags

Contact Center Operations

Share

2.jpg
7.jpg
Listen in on Call sentiment analysis blog size v2
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of Dialpads call routing options
Single Item Card Adding New Agents to CC Team v2
6.jpg
Screenshot of Dialpad Ai transcribing a phone call in real time