"Anyone that uses a cell phone can figure out how to use Dialpad"

Even for a solar company, they didn’t want to spend a lot of energy implementing and training their employees to use a new phone system. With hands-on support, Dialpad was able to get every solarZero employee set up quickly.

“The Dialpad onboarding team was always available to answer questions on the fly—even after hours. They’ve been platinum,” Vivian said.

With Dialpad’s modern user interface, most of their team found it very easy to use. Gervais remarked that some picked it up right away, while others took only “a week’s worth of training” to get them up and running. Gervais commented how “anyone that uses a cell phone can figure out how to use Dialpad. It’s totally intuitive.”

An integrated tech stack for greater productivity

Because the business runs on Google Workspace, solarZero's team heavily uses the Dialpad <> Google Workspace integration. It allows them to unify their data and they are now able to see their chat history, upcoming events, and contact info—all in one place: