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Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Dialpad Ai not only transcribes calls in real time, it can also analyze the sentiment of calls as they're happening.
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpad Ai Scorecard showing which part of the call an agent met the criteria