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Business text messaging

Want to send instant messages, both internally to colleagues and externally to clients and partners? With Dialpad's AI-powered collaboration platform, you can SMS + MMS text messages and instant team messages—all from the same beautiful desktop or mobile app.

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Truly unified communications

Dialpad isn't just a phone system. It's a UCaaS (unified communications as a service) platform with a phone system and business text messaging software built in, which means you get SMS/MMS, instant messaging, video conferencing, and other advanced features—all in the same app.

Sending an SMS text message from Dialpad's desktop app.

Device-agnostic meeting reminders

What if you want to send your client a link to your video meeting—but they're iffy about downloading the app? No problem. Dialpad lets you send them a text message with the meeting link so they can join from their web browser.

Sending a screen share invite via SMS text message using Dialpad.

Set up in minutes

Get set up in literally minutes. With Dialpad, you can add phone numbers, create ring groups, and set your business hours, right in your online account in real-time.

Adding and managing phone numbers from Dialpad's online dashboard.

Fully integrated UCaaS + CCaaS

If you have a customer support, sales, or other contact center team, you might need a cloud contact center platform that lets you handle those high volumes of calls. Dialpad's contact center product is fully integrated into its phone system. One login, one account, one user experience.

Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time

Customize your caller ID

Make work calls from your personal cell phone—while shielding your personal phone number. When you send business SMS messages or make phone calls from the Dialpad app, you can choose which caller ID to display.

Choosing a caller ID to display when making a work call from one's personal cell phone using Dialpad's app.

Integrations with tools you're already using

From Google Workspace to Microsoft 365, to Salesforce and Zendesk, Dialpad integrates with a wide range of business software. For example, the Salesforce integration automatically logs your phone calls and text messages.

Dialpad's Salesforce integration automatically populating a call's details.

Get more than just business text messaging with Dialpad

With plans starting at just $15 per user per month, even the least expensive plan gives you unlimited calling in your country, the US, and Canada. (Not to mention all the other advanced phone functionality.) Try it for free or, take a self-guided tour to play with Dialpad on your own first!

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Matthew Fulton
Chief Technology Officer, Parkway Solutions

Wade Coye
Owner and Attorney, Coye Law Firm

Guillermo Cornejo
CEO, Riders Share

Need to send texts and instant messages at work?

With Dialpad, you can send SMS + MMS messages and instant messages, all from the same app. Sign up for a 14-day free trial with your Google or Microsoft 365 account, and you'll be set up with a phone number in just a few minutes. Or, get a demo with our team first!

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FAQs about business text messaging