Call notes
Whether it's after a regular call or a conference meeting, it's easy to capture key points and action items from your business discussion. Dialpad’s Ai Recaps feature automates the note-taking process. Book a demo with a member of our team to see Ai Recaps in action!

Call Summary
Call summaries take every piece of information within a call and, essentially, makes it shorter and easier to understand. Once a call is finished, a four-sentence synopsis of your conversation will appear on your call screen automatically. The information is stored safely, is searchable and serves our proprietary software, DialpadGPT, to better understand your business needs.

Outcomes
This functionality lets you keep track of the outcome of the call, whatever useful information was provided, and whether an issue still needs to be resolved or has been resolved already.

Call Purpose
Call Purpose tracks a call’s patterns and conversations to give insights into the call’s topic, and better organize your interactions by the type of information that was exchanged.

Action Items
Action Items can create events and give recommendations based on a call’s key points, making it easy to track critical follow-up items. You can also send reports through Action Items, send a follow-up email, and calendarize events seamlessly.

Automate call notes with Ai Recaps
Book a demo with a member of our team to see Dialpad Ai Recaps in action (and explore our other Ai innovations too)!