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 A screenshot of social media, digital, and voice channels being handled by an agent in Dialpad's omnichannel contact center platform
Healthcare professional meeting a patient online
Screenshot of the live transcription of an ongoing call on the Dialpad app
Screenshot of Dialpad Ai transcribing a phone call in real time
Call volume heat map Single Item Card v2
Creating a chatbot flow in dialpad self service single item v2
A video conference happening in Dialpad's desktop app

Essentials

$80

user/month

$95 USD if billed monthly

You could save 15% with annual billing
  • Inbound voice

  • IVR

  • ACD

  • Recording

  • Monitor, whisper, barge

  • Basic Ai

Advanced

$115

user/month

$135 USD if billed monthly

You could save 14% with annual billing

All the value of the Essentials plan, plus:

  • Digital support

  • Live Assist

  • Digital Virtual Assistant

Premium

$150

user/month

$170 USD if billed monthly

You could save 11% with annual billing

All the value of the Advanced plan, plus:

  • Omni-channel support

  • Ai Scorecards

  • Ai CSAT