What we’ll cover:

• A deep dive into Dialpad’s latest AI-powered features that are helping contact centers deflect calls, support agents in real time, and increase customer satisfaction.

• How Dialpad’s AI Agent can deflect up to 75% of inquiries after just two weeks of training, freeing up agents for complex issues.

• Live examples of AI Assist and AI Scorecards in action, showing how agents and managers benefit from instant answers and performance insights.

• RE/MAX’s success story: How they’ve used Dialpad’s AI tools to build high-performing teams, reduce turnover, and continuously improve customer experiences.

• A sneak peek at Dialpad’s workforce management tools, which are streamlining operations and improving scheduling efficiency.