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Call notes

Whether it's after a regular call or a conference meeting, it's easy to capture key points and action items from your business discussion. Dialpad’s Ai Recaps feature automates the note-taking process. Book a demo with a member of our team to see Ai Recaps in action!

Screenshot of Dialpad AI Recaps creating action items in real-time during a video call

Call Summary

Call summaries take every piece of information within a call and, essentially, makes it shorter and easier to understand. Once a call is finished, a four-sentence synopsis of your conversation will appear on your call screen automatically. The information is stored safely, is searchable and serves our proprietary software, DialpadGPT, to better understand your business needs.

Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends

Outcomes

This functionality lets you keep track of the outcome of the call, whatever useful information was provided, and whether an issue still needs to be resolved or has been resolved already.

Screenshot of Dialpad Ai Recaps generating a summary after a phone call ends

Call Purpose

Call Purpose tracks a call’s patterns and conversations to give insights into the call’s topic, and better organize your interactions by the type of information that was exchanged.

Screenshot of Dialpad Ai analyzing calls to identify purposes and provide topic insights

Action Items

Action Items can create events and give recommendations based on a call’s key points, making it easy to track critical follow-up items. You can also send reports through Action Items, send a follow-up email, and calendarize events seamlessly.

Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends

Automate call notes with Ai Recaps

Book a demo with a member of our team to see Dialpad Ai Recaps in action (and explore our other Ai innovations too)!