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EASY TO SET UP, EASY TO ADMIN

Inbound call center software

Handling high volumes of incoming calls? You’ll need inbound call center software that can help busy agents provide a better experience, while reducing the burden of manual, low-value tasks like data entry. Dialpad's AI-powered customer engagement platform is designed to do exactly that. Book a product tour to see how it works!

A screenshot of social media, digital, and voice channels being handled by an agent in Dialpad's omnichannel contact center platform
A screenshot of social media, digital, and voice channels being handled by an agent in Dialpads omnichannel contact center platform.
Screenshot of Dialpads voicemail drop feature which lets sales reps drop in a pre recorded message when they hit prospects voicemails
Screenshot of setting up an IVR flow in Dialpads online dashboard
Screenshot of creating a Dialpad Ai Scorecard in Dialpad’s online dashboard
Screenshot of a list of recorded calls in Dialpad's app, showing caller IDs, times, and durations
Screenshot of Dialpads AI Coaching Hub, featuring an interactive, customizable funnel and a leaderboard that provides coaches, admins, and reps with insights into individual and team performance

Sahil Farooqi
Head of Customer Care, Rently

Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpads call routing options
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
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Screenshot of Dialpads integration with Salesforce
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