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A cloud contact center software comparison guide: What’s easiest to use?

Ron Stevenson

Senior Product Marketing Manager: CCaaS

A cloud contact center software comparison Header

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Contact Center Operations

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Screenshot of creating a Custom Moment in Dialpad, which tracks how often certain keywords are coming up on calls

Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center

Screenshot of a bar graph showing service percentages over time in Dialpad

Screenshot of Dialpads integration with Salesforce

Screenshot of Dialpad CSAT surveys providing key insights to improve customer experience boost loyalty and understand your

Screenshot of adding and managing phone numbers from Dialpads online dashboard

Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time