Remote Work Solutions
The right remote work solution boosts productivity, employee morale, and more. Learn how Dialpad can help your remote teams to collaborate seamlessly.
Advancing technology and evolving workforce preferences have made remote working a viable and increasingly popular business model. Still, it’s not without its challenges, and to implement it successfully, you need to equip your team with a good remote work solution for everyday communication.
Learn more about how Dialpad Connect is designed to help with this! Try it for free or book a demo to find out more.
What are remote working solutions?
Remote working solutions are software and digital tools that help remote employees do their jobs even when they’re outside of the office.
There are many types of remote work tools, from document sharing software to time-tracking software and task management tools. These solutions are generally designed to improve productivity and engagement, and make sure that remote employees can be as productive as in-office staff.
But here, we’ll be focusing on applications that let you stay connected with colleagues and clients through voice and digital communication channels.
Specifically, we’ll look at Dialpad Connect, which includes VoIP phone system functionality, video conferencing with virtual whiteboards, group chat app features, and more.
All the remote work solutions you need for team and customer communication
The keys to managing remote teams are communication and organisation, and being able to consolidate as much of this work as possible in one place is one simple way to empower your team to be more productive. Enter Dialpad’s Ai-powered collaboration platform, which gives you all the telephony and unified communications features you need to make remote work work.
Virtual business phone numbers
Virtual numbers aren’t tied to a physical phone line, which means you can make and receive calls from anywhere. With Dialpad, you can set up a virtual number online—all you need is a device with an internet connection, no traditional telephony network required. If you’re in sales, you can even choose a number that displays as “local” for recipients in a target area to increase the pick-up rate.
Call forwarding
It’s not always possible to answer an incoming call, but you don’t want the caller to just hang up. With call forwarding, you can have missed calls sent automatically to your mobile phone or a colleague. Dialpad lets you choose up to five forwarding numbers.
Call flip
This handy feature lets you switch devices during live calls without losing the connection. If you’re talking on your mobile and the battery’s low, or you’re on a desktop call and need to head out, just flip the call with a single tap.
Business phone app
Dialpad’s business phone app works on desktop and mobile, meaning you can have voice calls with clients and teammates no matter where you are. Besides basic call transfer and forwarding features, Dialpad can also record and transcribe calls and send faxes over the internet. Add new users, numbers, phone lines, and routing rules in just a few clicks from your online dashboard.
Truly unified communications
Your remote, hybrid, and on-site staff can all make phone calls, send messages, and hold video meetings without logging in and out of different apps. Every message, call recording, and transcript can be accessed from the same convenient screen.
Integrations with your other business tools
Connect Dialpad with your favourite tools, from email and calendars to call centre CRM software. Dialpad integrates with Google Workspace, Salesforce, Zendesk, Microsoft 365, and Miro (to name a few), and you can also build custom workflows with the open API.
Remote work solutions benefit both businesses and employees
A 2023 survey found that 48% of the organisations polled had introduced remote working as a standardised policy and that a further 27% were planning to do so. This trend is set to continue as more companies move toward a hybrid or remote work model.
Remote work benefits for businesses
One of the main benefits of remote work for businesses are the cost-saving opportunities. If all or even some of your workforce is remote, you could be paying less for office rent, equipment, and utilities (which is critical as energy costs rise)—and invest those savings back into the business.
With the right remote work software, you can also expect to see increased staff productivity, which reduces overtime and labor costs.
If you do need more staff, you can hire them from anywhere in the world, accessing a wider talent pool across time zones.
Remote work benefits for employees
There are just as many advantages for employees. Work-from-home solutions give your staff the flexibility to choose their schedules and create a comfortable working environment. With more and more workers wanting the option of working from home, this can give employee satisfaction and morale a boost too, and a positive remote company culture can lead to a drop in absenteeism as well, while improved employee retention helps lower recruitment costs.
DIALPAD TIP:
Are your staff worried that they won’t be able to separate work and home life if they go remote? With a platform like Dialpad, they can easily switch off with the “Do not disturb” mode, which sends incoming calls to voicemail or generates an auto-reply.
Unify your business communications with a remote work solution
A remote work solution is essential for managing dispersed teams and making sure you provide a level playing field for all employees. And among all the different types of remote work tools, a communication and collaboration platform is arguably the most critical for keeping everyone connected.
Dialpad Connect is ideal for remote and hybrid working models, with all your key communication channels—voice calling, SMS/MMS + team messaging, and video meetings—in one app. Not only that, it also comes with advanced features like call flip, call forwarding, virtual numbers, and real-time Ai-powered transcription. Try it today for free.
Looking for a communication-focused remote work solution?
Sign up for a free trial to try out Dialpad for yourself, or take a self-guided interactive tour of the app first!