Revenue intelligence
Revenue intelligence uses Ai technology to gain the deepest customer insights into every customer call. Learn how Dialpad Ai helps you understand what prospects need, how to nudge them down the sales funnel, and new opportunities for revenue growth.
Book a product tour today to find out more!
What is revenue intelligence?
Revenue intelligence is a relatively new approach to identifying trends, risks, and opportunities. Platforms like Dialpad Sell use artificial intelligence to analyse sales and customer conversations for insights into opportunities to grow revenue, such as evolving customer preferences or common objections that sales reps can be handling more effectively.
Revenue intelligence is critical to the expansion of UK businesses. Paying close attention to this data drives growth, from startups to SMBs to fully fledged enterprises.
When it comes to Ai in sales, it starts with a communication platform, like Dialpad Sell, that comes with built-in conversation intelligence features. Dialpad Ai, for example, is trained on over seven billion minutes of business call and messaging data, which makes it highly accurate when transcribing and understanding revenue conversations. This is important to note, because while there are many revenue intelligence software options, almost none of them discuss whether their Ai is proprietary, or which Ai or LLM provider they use.
Dialpad Ai: More than a revenue intelligence platform
Real-time sentiment analysis
Leveraging natural language processing (NLP), Dialpad can perform real-time sentiment analysis on calls in real time, flagging to supervisors if they need to jump into a call with negative sentiment to save a sale.
Conversation intelligence
Which products are driving the most interest from customers? Which competitors are you losing out to? Dialpad Ai can track how frequently different topics or keywords come up in conversation. Simply create a “Custom Moment” for what you want to track, and Dialpad will highlight any anomalies or spikes that might point to gaps in the sales process.
Accurate live transcriptions
Dialpad Ai can transcribe every interaction in real time—not hours after the call—and even generate concise call summaries with action items once the meeting has ended.
Agent assists
Ramping up new sales hires? Dialpad Ai can automatically search all connected knowledge sources and pull relevant content, documents, and links for customer-facing teams to help them answer customer questions live on the call.
Seamless CRM integrations
CRM integrations are essential for connecting your revenue intelligence data to your other sales tools. Dialpad Sell integrates with popular CRMs like Salesforce, HubSpot, Copper, and more. Why do revenue
Why do revenue intelligence solutions matter?
Your business generates and collects an exponentially increasing amount of conversation data with customers every single day. Manual data entry and spreadsheets aren’t going to get the job done anymore.
An Ai-powered revenue intelligence platform can analyse huge volumes of this data in seconds—not days or weeks—so that you have more time to focus on growing your business. They can do other things too:
Improve forecast accuracy
It’s crucial to have accurate information when forecasting pipeline value, win rates, and market demand. Miscalculations cost time and money and doing this manually always runs the risk of human error.
Revenue intelligence tools remove this risk when analysing data, no matter how much there is, to produce more accurate insights and predictions.
Optimise sales pipeline
Tools like Dialpad Sell monitor every touchpoint and interaction. Real-time Ai transcription, sentiment analysis, and other Ai-powered features can uncover valuable, help your team identify bottlenecks, and empower reps to improve conversion rates.
Eliminate silos
From sales to marketing to customer service and support, every department is gathering more data than ever before. Dialpad Sell provides a single source of truth for all conversation intelligence and keeps every team on the same page . It also integrates with CRMs and other revenue tools, creating a single unified communications stack.
Streamline sales processes
There’s always room for improvement in your sales pipeline. Whether you have sales reps spending too much time on taking notes after calls or managers spending hours every week on reviewing recordings, a revenue intelligence solution can automate these workflows and give your teams back more time.
Increase revenue
Knowledge is power, but knowledge is also money. Dialpad Ai helps sales teams understand how to better address objections, which competitors prospects are leaning toward and why, and who’s ready to buy and who’s not. The result: improved win rates, more won deals, and higher revenue.
More effective training
A revenue intelligence solution like Dialpad Sell can also analyse every conversation and highlight winning plays and opportunities for both new hires and more seasoned sales reps. Managers and enablement teams can quickly pull data from real-world conversations with prospects to guide the team, and use features like. Ai Scorecards help supervisors provide personalised and objective sales coaching and training.
Use revenue intelligence to empower your sales teams with Dialpad Sell
If you want to optimise your pipeline and increase sales, a revenue intelligence platform is crucial. Dialpad Sell gives you all the Ai-powered revenue intelligence tools you need, along with unified communications features that let your reps make phone calls, have video meetings, and send SMS/MMS + team messages—from a single application.
Automate conversation analysis and better understand prospects and customers. Learn how sales teams are using Dialpad’s Ai-powered insights to improve agent performance with tailored training and streamlined workflows. Try it out today.
Add revenue intelligence to your business with Dialpad Sell
Streamline your pipeline, improve forecasting, tailor training, and make better business decisions. Sign up for a product tour with Dialpad Sell to find out more!