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Dialpad's Ai Agent Assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call.
Screenshot of porting a phone number from Dialpad's online dashboard
Call volume heat map Single Item Card v2
Screenshot of business text messaging features in Dialpad's desktop and mobile applications
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpads call routing options
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of Dialpad’s analytics dashboard featuring predictive AI-powered CSAT insights
Single Item Card Adding New Agents to CC Team v2